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Elevate your learning with E-learning Training 
Anytime Anywhere Training

With a true story interwoven and with the feel of live virtual training, this training has all the immersive impact, but with the flexibility to attend on your time schedule and at your pace.

Suitable for any organisation and professional wanting to foster their empathy, emotional intelligence and well-being.

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Lot 2 & Lot 4C

Created with unique and thought provoking filmed content from Carolyn Cleveland, Founder of C&C Empathy Training and accompanied by three Participation Colleagues who attended a live session - Masooma, Matt and Liz, this training gives a unique opportunity to delve into empathy, compassionate engagement and civility within complaints, incidents, communication and leadership.

Carolyn Cleveland and Participation Colleagues
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Access Your


4 CPD hours. 4 weeks access

Anytime, Anywhere Training

Discount Coupons Available
For Mental Health Awareness Week claim a 50% discount for purchases in May 2024 
Using coupon MHAW50 at checkout, this popular course is yours for only £87.50 (inclusive of VAT)  Normally £175 
"I enjoyed this course. It has given me lots to think about, especially around my own bias and opinions of others. I enjoyed the interaction and listening to other people's views. The structure allowed me to take breaks and return to it when I was able. It was enough time to complete it and take it all in. It was engaging so felt like I was in a real live class setting." Senior Clinical Educator NHS

 Please note, this is a video, so this preview is not interactive as the full course would be, but for previewing purposes only.

This fully online training method, provides the space for those enrolled on it, to gain knowledge skills, insight and practice around empathy, compassionate engagement, emotional awareness and the importance of well-being. All of this without the pressure of a attending a live session, being able to take your time and do anytime, anywhere. Without losing the feel of being with a live group.


To find out more about the popular 'Journey Through Complaints and Incidents Using Empathy and Compassion' download the programme.

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To discuss pricing packages for groups, or bespoke training, email Carolyn. 

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