Evaluation Responding, Apologies | C&C Empathy Training

Feedback Form - Reading, Responding and Apologies

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1. What was your overall impression of the session?

2. Do you have more appreciation of the different levels of thinking and the role emotional intelligence has within complaints and incidents, within yourself and others?

Yes

Not sure

3. What is one key insight or realisation you gained from the session?

4. What strengths did you bring to the session and how can you leverage these along with the learning from the session in your day to day work?

5. What changes might you make to support you in your practice?

6. Is there anything you think you might struggle with within empathic. compassionate responses and authentic apologies?

7. Do you have more appreciation of the different barriers to authentic apologies?

Yes

Not sure

If yes, name one thing you are more aware of?

8. What barriers do you foresee in applying the concepts discussed today, and how can they be overcome both individually and as a team? *

9. What was most relevent to you professional and personal development? *

10. What was least relevent to you professional and personal development? *

11. What would you say to a colleague, who was unsure about attending Carolyn's session?

12. Is there anything that could have been altered to improve your experience of the session? *

Thanks for submitting!

CCET

CARE & COMPASSION EMPATHY TRAINING

Feedback Form - Reading, Responding and Apologies